Thank you for shopping at hewlett-printer.com. If you are not entirely satisfied with your purchase, we’re here to help.
1. Returns
- You have 10 days from the date of purchase to return an item.
- To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
- Proof of purchase is required for all returns.
2. Refunds
- Once we receive your returned item, we will inspect it and notify you about the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment within 10 days.
- Processing time for refunds may vary based on your payment provider.
3. Exchanges
- We only replace items if they are defective or damaged upon arrival.
4. Non-Returnable Items
- Certain items such as digital products, personalized goods, and clearance items are non-refundable and non-returnable.
- Items that are returned in poor condition or missing components may not be eligible for a refund.
5. Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to our error.
- Shipping costs are non-refundable.